Refund and Returns Policy

Thank you for shopping at Camifolla.

If you are not entirely satisified with your purchase we are here to help.

If you are dissatisfied with your item, please contact us within 5 days of delivery so we can organise the exchange within the month. We do not offer refunds.

All our items are carefully wrapped to ensure safe delivery, but if you experience any issues with the quality of your item e.g. your purchase arrives damaged please do get in touch within 5 days of delivery so we can organise a possible reparation (depending on the damage) or an exchange. 

You can contact us via:

• Email: contact@camifolla.com 
• Instagram Direct Messaging: @camifolla
• Phone/ Whatsapp: +41784006429. 

A Camifolla item is a limited edition or unique piece which has been designed with a lot of love and intent. We want to ensure you will enjoy wearing them as much as we enjoyed making them, so do not hesitate to get in in touch with any queries.